Question 1

How do I place an order?

Accepted Answer

There are 2 ways to do this:
 
- Call or text your order. I will confirm and send you an invoice
 
- Order by sending me an email and I will confirm and send you an invoice
 
*Do note that all donut orders have to be placed at least one (1) day before delivery and cake, cookie, and cupcake orders need to be placed two (2) days before delivery

Question 2

How far in advance do I need to place an order?

Accepted Answer

We ask that you order at least 2 days in advance. So if you need a cake for Friday, order it by Wednesday, if you need a cake for Saturday, order it by Thursday. 
 
If you need something large like a wedding cake or a large cupcake/cookie/donut order, you will need to contact us as soon as possible and order at least 1 week in advance. 
 
We are a small business and can only take so many orders, so the longer you wait to order the greater the chance we will be booked.

Question 3

How do I get my baked goods?

Accepted Answer

I can meet up within the areas of Mt. Pleasant, Norvelt, Latrobe, or Donegal and some of the surrounding areas for free. I can also deliver them directly to wherever you want. I will deliver within 10 miles of Mammoth park for $5 and I can go a little bit further for $1 more per each mile. So if you are 15 miles away delivery will be $15. 
 
I also offer to meet at Mammoth Park for free, but the delivery time will vary depending on the amount of orders and deliveries I have.

Question 4

Are you a peanut and tree nut free facility?

Accepted Answer

No we are only peanut and tree nut friendly. We will work diligently when working on a allergen friendly order and strive to provide allergen friendly baked goods. We have researched and the majority of our products such as our flour, cocoa, sugar, yeast, and dairy products all come from peanut and tree nut free facilities so we are capable of making allergen friendly baked goods.

Question 5

Can you make allergen and/or diet friendly baked goods?

Accepted Answer

We are capable of providing allergen friendly and special diet baked goods. I am the sole owner and baker/employee and can ensure that every precaution is taken to make something that is within someone's dietary guidelines. I cannot guarantee food is free of allergens, as I am not a certified facility. There is always a chance of trace allergens.

Question 6

What forms of payment do you take?

Accepted Answer

At the moment I can send you a Paypal Invoice, can accept Zelle payments, and also use Square to process all major credit cards.

Question 7

What areas do you deliver to?

Accepted Answer

We deliver within 10 miles of Mammoth Park.
 
An example of how far away we will deliver:
 
Donegal Elementary is the farthest East we will travel
Greengate Walmart is the farthest into Greensburg we will travel
Mt. Pleasant Walmart area 
Latrobe downtown area
 
Give us a call and we can give you an exact quote once you give us an address.
If we have the time and can make it happen, we will take orders over 10 miles if possible.

Question 8

How much does delivery cost?

Accepted Answer

Delivery costs $1 per mile or $5 per 10 miles assessed from a distance from Mammoth Park in Mount Pleasant Township, Pennsylvania-whichever amount is lesser-so if you are between 5-10 miles away you are getting a discount on delivery. Any amount of miles over 10 is billed at $1 per mile.
 
I can also meet up for free or little cost in the Mt. Pleasant, Donegal, Acme, Norvelt, and Latrobe areas but the delivery time will vary.

Question 9

Can I come pick up my order from you?

Accepted Answer

We do not allow the public to come to our bakery as we are a limited food establishment that is based in our home. That is why we deliver all orders.
 
We do offer to meet at Mammoth park for free if time allows

Question 10

Can I specify a time for delivery?

Accepted Answer

You can send us a note and let us know if you need a certain time for delivery, but we can not guarantee a certain time. We give a range of time for donut delivery between 7:30am and 10am and you can let us know if you need it earlier or later, but we will have to plan a route that is most efficient and follow that. We can *try* to get to you at your requested time but nothing is guaranteed. 
 
For custom cake, cookie, cupcake and donut orders, we will ask you for a time or timeframe for delivery and will deliver as close to the requested time as possible.

Question 11

Will you do characters, sports teams, and other copyright materials?"

Accepted Answer

I will not do any copyright work, unless it is a cake topper that can be bought from a company that has a license.
 
I can work with you to use the theme and/or colors and advise you to buy a cake topper yourself, or I can obtain a topper as well, as long as it is licensed.

Powers' Donuts & Pastries

Frequently asked questions